Frequently asked questions

How do I reset my password?

The platform has no password of its own: you sign in with your organization’s account. Reset it the way your organization usually does, for example with the Forgot password link on its login screen when it offers one. If you are not sure, ask your IT team or your administrator.

Why can’t I see a workspace?

Access is granted per workspace, once you accept the invitation. Check the Pending invitations block on the home page. If there is nothing there, ask a workspace admin to invite you as a member.

Is my data secure?

Data is encrypted in transit and at rest, and access is restricted to the members of your workspace.

Who do I contact for more help?

Reach out to your workspace administrator, or contact the Bayes team if the issue persists.