Frequently asked questions

How do I reset my password?

Sign-in is handled by our identity provider. On the login screen, select Forgot password and follow the instructions sent to your email.

Why can’t I see a workspace?

Access is granted per workspace. If a workspace is missing, ask a workspace admin to confirm that you’ve been added as a member.

Is my data secure?

Data is encrypted in transit and at rest, and access is restricted to the members of your workspace.

Who do I contact for more help?

Reach out to your workspace administrator, or contact support from within the app if the issue persists.